Home

Technology

Technology companies have a unique opportunity to engage with customers and partners online in new ways to increase loyalty and revenue. Digital products have an inherent advantage online and significant value can be achieved from deeper community engagement. We help technology companies address some of the most pressing issues:

  • Directly engage customers in the new product development process by providing beta versions for use and feedback to speed time to market. Learn more - Swisscom Mobile case study
  • Develop online customer/partner communities to gain insight into lead customer usage and requirements for future releases, benefit from the knowledge of the whole community and increase loyalty to the company. Learn more - Endeca case study
  • Deploy Web 2.0 concepts internally to increase the velocity of knowledge within the company. Learn more - Enterprise 2.0 whitepaper

“Optaros designed and delivered a dynamic online community on budget, and in only 12 weeks time, allowing us to unveil the new site to our partners and customers at our user conference. We never lost any sleep during the project because Optaros was committed to meeting our stringent deadlines and creating a site that offered us speed, flexibility and differentiation. We have Optaros to thank for developing a community and site that, in less than a month, increased customer loyalty, received very positive feedback and more than tripled our membership.”

- Colby Dyess, Product Manager at Endeca