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Designing for the Social Web
Posted 10 Nov 2008 by John Eckman | Tags: Community, Design, Digg, Direct Consumer Engagement, Facebook, Information Architecture, interface, Recommendations, Social Networking, User Experience, User-Centered Design, Web 2.0

When the World Wide Web first hit popular consciousness, the major challenge for designers was to understand that the web wasn't print. The conventions, patterns, and approaches that traditional design had prepared them to rely on were no longer valid, and they needed to develop new conventions for the new medium. Read more ...

Content Sponsorship - Media Companies Grow Online Revenue with A Web 2.0 Approach
Posted 17 Sep 2008 by Marc Osofsky | Tags: Content Management, content syndication, Marketing, media, Media Advertising, Media and Publishing, syndicate, Syndication, syndicatr, Video, Web 2.0, Widget

Most online media properties are looking for new ways to increase their online revenues that are consistent with their brand. Advertisers want to engage directly with their target audiences with meaningful, rich content. Media properties are looking to ad more rich, social media capabilities to their sites Media properties are constrained financially to invest in rich media content creation and technology infrastructure to support the richer experiences. Read more ...

Reviewing the Groundswell
Posted 22 Jul 2008 by John Eckman | Tags: Blogs, Business Model, Collaboration, Collective Intelligence, Community, Crowdsource, Direct Consumer Engagement, Drupal, Enterprise 2.0, Groundswell, Marketing, media, Online Advertising, Open Source, Social Networking, User Experience, Web 2.0

One danger of reviewing a book is the reality that the reviews ultimately say more about the reviewer, and the book he or she wishes had been written, than they do about the book which actually was written. It's in that context that I offer this review of Groundswell: Winning in a World Transformed by Social Technology, by Forrester Research analysts Charlene Li and Josh Bernoff, published by Harvard Business Press (note: disclaimers at the end of the post). Read more ...

Why Communities Fail
Posted 17 Jul 2008 by John Eckman | Tags: Business Model, Community, Corporate Websites, Social Networking, Strategy, support, User Experience, User-Centered Design, Web 2.0

Ben Worthen had an article the other day in the Wall Street Journal about the kinds of online communities companies are starting to build - "Why Most Online Communities Fail." He provided some potentially disturbing statistics from a recent study: Read more ...

Optaros ‘open sources’ DoCASU 1.0, a RIA User Interface for Alfresco ECM
Posted 15 Jul 2008 by Bruno von Rotz | Tags: Ajax, Alfresco, Content Management, DoCASU, Enterprise 2.0, Enterprise solutions, Knowledge Management, Open Source, REST, User Experience, User-Centered Design, Web 2.0, Web Scripts

Open Source software has many advantages compared to proprietary alternatives. The fact that the source code is open might often not even be the most relevant benefit. The ability to access functions and componentized services through open APIs (application programming interfaces) allows to focus development efforts on what is most important for the usage of the application – the user interface – for example. Read more ...

Open Source Social Applications: Bob Bickel of Ringside Networks
Posted 02 Jul 2008 by John Eckman | Tags: Business Model, Collaboration, Community, Conference, Culture, Enterprise 2.0, Enterprise applications, Enterprise solutions, JBoss, Open Innovation, Open Source, PHP, Platform, Ringside Networks, Social Networking, Video, Web 2.0

During the Enterprise 2.0 conference in Boston, I sat down for a quick chat with Bob Bickel, the co-founder and CEO of Ringside Networks. Read more ...

Organic Open Source: Jeff Whatcott of Acquia
Posted 02 Jul 2008 by John Eckman | Tags: Acquia, Architecture, Blogs, Business Model, Collaboration, Collective Intelligence, Community, Conference, Content Management, Drupal, ECM, Enterprise 2.0, Flex, Open Innovation, Open Source, PHP, Platform, User Generated Content, Web 2.0

During the Enterprise 2.0 conference in Boston, Jeff Whatcott and I sat down for a quick interview to discuss Acquia, where he is Chief Communicator, and their plans with respect to the Drupal project and Enterprise 2.0. Read more ...

Open Source and Innovation: John Newton of Alfresco
Posted 02 Jul 2008 by John Eckman | Tags: Alfresco, Business Model, Collaboration, Community, Conference, Content Management, ECM, Enterprise 2.0, Knowledge Management, Open Innovation, Open Source, Platform, Video, Web 2.0

During the Enterprise 2.0 conference this June in Boston, I sat down with John Newton, the CTO and Chairman of Alfresco, for a brief (7:11) discussion about the intersections between ECM and Enterprise 2.0 and the value of community-driven innovation in open source. Newton lays out a very clear picture of how Alfresco has a role to play in the overall shift in the direction of Enterprise 2.0 knowledge worker applications through the notion of content services and social services: Read more ...

Enterprise 2.0 Open Source Panel
Posted 23 Jun 2008 by John Eckman | Tags: Acquia, Alfresco, Application Stategy, Community, Conference, Content Management, Direct Consumer Engagement, Drupal, Enterprise 2.0, Enterprise applications, Enterprise solutions, Java, Open, Open Innovation, Open Source, PHP, Platform, Ringside Networks, Social Networking, Solutions, Web 2.0

Stephen Powers of Forrester Research recently released a report identifying Alfresco and Drupal as the two open source content management platforms to which enterprises should pay the most attention. Read more ...

Content Management in the Age of User Participation - Presentation
Posted 20 Jun 2008 by John Eckman | Tags: Alfresco, Amateur, Collective Intelligence, Community, Conference, Content Management, content syndication, Culture, Direct Consumer Engagement, Drupal, Ecommerce, Enterprise 2.0, Facebook, Knowledge Management, Media and Publishing, Next Generation CRM, Open, Open Source, Social Networking, Syndication, User Experience, User Generated Content, Web 2.0, WordPress

Earlier this week, I had the opportunity to present at Web Content 2008 on user generated content and the impact it has on content management.The presentation is called "Tag, Upload, Share, Discuss: Content Management in the Age of User Participaiton" - you can view it below, or download the PDF at slideshare.   Read more ...

Ecommerce Strategy - Customer Loyalty Basics
Posted 17 Jun 2008 by Adam Michelson | Tags: Customer Relationship Management, Ecommerce, ecommerce Strategy, Retail, Shopping, Strategy, Web 2.0

Ecommerce success requires innovation and solid execution. The top question we get today regarding innovation is as follows: "We've done product ratings and reviews, what social shopping features should we implement in 2009?" To help our clients answer this question we developed the 2009 Social Ecommerce Guide Read more ...

Event: Open Source ECM in Action
Posted 03 Jun 2008 by Jeff Potts | Tags: Alfresco, Content Management, Endeca, Liferay, Portal, Ringside Networks, Web 2.0

If you're going to be in the Dallas-Ft. Worth area on June 26th, come on by the Westin Galleria. Read more ...

Social Shopping and The Game of Life
Posted 23 May 2008 by Adam Michelson | Tags: Community, Design, Ecommerce, ecommerce Strategy, Information Architecture, Product Management, Retail, Shopping, Social Networking, Visualization, Web 2.0

  The top question we get today regarding social shopping is as follows: "We've done product ratings and reviews; what social shopping features should we implement in 2009 that actually will lead to increased traffic, basket size or conversion rates?" To help our clients answer this question we developed the 2009 Social Ecommerce Guide Read more ...

Enterprise 2.0: Free Conference Pass
Posted 06 May 2008 by John Eckman | Tags: Acquia, Alfresco, Collaboration, Community, Conference, Culture, Drupal, Enterprise 2.0, Enterprise applications, Enterprise solutions, Knowledge Management, Open Source, Platform, Portal, Ringside Networks, Social Networking, Solutions, User Experience, Web 2.0

At the upcoming Enterprise 2.0 conference in Boston this June, I will be moderating a panel on Open Source Platforms. The panel will be Thursday, June 12th, at 8:30am. Here's the session description: Read more ...

Online Communities in Less than 10 Minutes
Posted 28 Apr 2008 by John Eckman | Tags: Collaboration, Collective Intelligence, Community, Crowdsource, Culture, media, User Experience, User Generated Content, Video, Web 2.0

In this video, Berkman Center fellow Ethan Zuckerman recounts the high points in the history of online communities in just about seven minutes, including BBSs, MUDs, MOOs, and Weblogs, tracing all the way from the origins of internet email through to Fox's acquisition of MySpace. Read more ...

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