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Website Application Design - Milkshake Usability Part 1
Posted 08 Jul 2008 by Drew Mattke | Tags: Analysis, Demographics, Design, Ecommerce, ecommerce Strategy, eTail, Marketing, Personas, Retail, Shopping, User Experience, User-Centered Design

Usability and milkshakes: Need to sell more widgets? To answer this question the first challenge is to know why your customers want to buy them. Don't assume you already know. Read more ...

Turning the Web 2.0 Tide to Your Advantage
Posted 19 Feb 2008 by John Eckman | Tags: Analysis, Collaboration, Collective Intelligence, Community, Crowdsource, Direct Consumer Engagement, Marketing, Open, Open Hardware, Open Innovation, Product Management, Social Networking, User Generated Content, Web 2.0

Josh Bernoff and Charlene Li, both of Forrester Research, have an article in the Spring issue of the MITSloan Management Review titled "Harnessing the Power of Social Applications," which, for now at least, is available in free full text to non-subscribers, as part of an Online Preview. Read more ...

Time to update your Online Banking site?
Posted 09 Jan 2008 by Charlie Stuart-King | Tags: ADA, Analysis, Corporate Websites, Design, Finance, Metrics, Personas, User Experience, User-Centered Design

Overview: The exciting news is that the world of banking and investing has made some lots of exciting developments over the past few years. Competition is hot in gaining market share in the retail banking space but even more so in long-term investments space. Whether your customers are active traders, long-term investors or even just run a checking account, they all deserve, and most now expect, a cutting edge site that is seamless and full of options should they want it. Read more ...

Alfresco Architecture at City of Lausanne
Posted 09 Jan 2008 by Tito Espinoza | Tags: Alfresco, Analysis, Architecture, ECM, eGovernment, Government, Open Source, Platform, Recommendations, SOA

In November 2007, we delivered the final presentation of our work for City of Lausanne (Switzerland). The objective of our work was to analyze their needs and to recommend a high level architecture for implementing Alfresco as their core DMS solution. Context Ville de Lausanne is an Alfresco Customer who had a previous experience in building an Alfresco prototype. He is currently looking for implementing Alfresco as his DMS Enterprise solution for managing all content/document related needs. Read more ...

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